**FREE UK SHIPPING** (No code required, shipping deducted at checkout)

SHIPPING POLICY

 

England, Wales & Scotland 

Carrier                                       Est Delivery Time                                   Cost

Hermes Tracked Standard                3-5 Working Days                                 FREE 

Hermes Tracked Express                  1-2 Working Days.                                £2.99

 

Europe & Ireland 

Carrier                                       Est Delivery Time                                  Cost

Royal Mail International Tracked       5-10 Working Days.                              From £9.00

USA & Canada 

Carrier                                       Est Delivery Time                                   Cost

Royal Mail International Tracked       5-10 Working Days                                From £11.00

Australia 

Carrier                                       Est Delivery Time                                   Cost

Royal Mail International Tracked       5-10 Working Days                                From £12.40

  
Please note: International orders may experience longer delivery times than those estimated above due to flight flight avaliability. 

Royal Mail Delivery - Key Information

Whilst Royal Mail always try to deliver your parcel as quickly as possible there may occasionally be external factors that affect this which we are not responsible for. All Royal Mail orders are sent fully tracked, Royal Mail will attempt to deliver either to your door, safe place, or a neighbour. Once this has been done and your tracking is displaying as delivered, we will consider the parcel delivered.

 

If you claim to not of received your order despite the tracking saying it has been delivered by Royal Mail or claim the parcel has been damaged we will launch an investigation with Royal Mail which can take up to 14 days. Upon completion of the investigation, we will let you know the outcome. If Royal Mail confirm that your parcel was delivered using evidence such as a GPS match or verbal confirmation then we may not provide a replacement.

Hermes Delivery - Key Information

Whilst Hermes always try to deliver your parcel as quickly as possible there may occasionally be external factors that affect this which we are not responsible for. All Hermes orders are sent fully tracked, Hermes will attempt to deliver either to your door, safe place, or a neighbour. Once this has been done and your tracking is displaying as delivered, we will consider the parcel delivered.

 

If you claim to not of received your order despite the tracking saying it has been delivered by Hermes or claim the parcel has been damaged we will launch an investigation with Hermes which can take up to 14 days. Upon completion of the investigation, we will let you know the outcome. If Hermes confirm that your parcel was delivered using evidence such as a GPS match or verbal confirmation then we may not provide a replacement.

 

Duties & Taxes

When ordering from our website you may be liable to pay any import duties and customs taxes on orders outside of the UK. The charges are typically raised once the parcel has reached its destination country and it is the customers responsibility to pay them. These charges are not set by Dose of Lashes Ltd and we have no control over them. The charges must be paid in order to receive your goods. For further information on duties and taxes please contact your local customs office.

Refusing to pay these charges will result in your order being returned to Unique Karizma Eyelash Extensions Ltd and you may still be liable for these charges. Additionally, the original shipping cost and cost of the return shipping as well as up to a 30% processing fee will be deducted from your refund.

 

Currency Conversion

By default, all prices on our website are GBP (£). You can use an online converter to check the daily exchange rate to give you an estimation of the total cost of your order.